Privacy Policy

Our commitment to your privacy and data protection

1. General Information

This Privacy Policy ("Policy") governs the privacy of your information when you use the Crypto Tree website and services operated by Swapabee GmbH, Schaffhauserstrasse 221, 8057 Zurich, Switzerland (UID: CH-320.4.086.084-2) ("we," "us," or "our").

We prioritize your privacy and minimize data collection. Our website is designed with privacy in mind.

By accessing or using our website and associated services, you agree to be bound by this Policy. If you do not agree, please do not use the website.

2. No Cookies Policy

Our website does not use cookies of any kind. We do not:

  • Set first-party cookies
  • Allow third-party cookies
  • Use tracking technologies that require cookies
  • Store any information in your browser
  • Use analytics cookies to track your behavior
  • Use marketing cookies to show you targeted advertisements

The only data collection occurs through standard server logs maintained by our hosting provider as described in the "Server Logs and Hosting" section below.

3. Server Logs and Hosting

Our website is hosted on a third-party hosting provider. When you access our site, the following technical information is automatically logged by our hosting provider:

  • IP address
  • Browser type and version
  • Access time and date
  • Requested URLs
  • HTTP status codes
  • Referring websites
  • Operating system used

Purpose of logging: These server logs are maintained by our hosting provider for:

  • Technical operation of the website
  • Security monitoring and threat detection
  • Troubleshooting technical issues
  • Ensuring stable performance

Legal basis: The processing of this technical data is based on our legitimate interest (Art. 6(1)(f) GDPR) in ensuring the security, availability, and optimal performance of our website.

Data processing agreement: Our hosting provider processes this data exclusively on our behalf under a data processing agreement as per Art. 28 GDPR.

Data retention: Server logs are typically retained for approximately 30-90 days before being automatically deleted, in accordance with standard industry practices for security and technical operations.

4. Newsletter and Promotional Communications

Consent for Communications: By signing up for our newsletter, notification service, or any other promotional communications, you explicitly consent to:

  • The storage of your provided personal data (such as email address and name)
  • The processing of this data for sending you promotional and marketing communications
  • The analysis of your interaction with these communications (such as opening emails or clicking links)

Legal basis: The processing of your data for promotional communications is based on your consent (Art. 6(1)(a) GDPR).

Withdrawing consent: You can withdraw your consent at any time by:

  • Sending an email to info@cryptotree.com with the subject "Unsubscribe"
  • Clicking the unsubscribe link included in every promotional email we send

Data retention: After you withdraw your consent, we will promptly stop sending you promotional communications and remove your data from our active marketing lists. However, we may retain minimal records of your withdrawal request to ensure compliance with your preferences.

5. Your Data Protection Rights

As we only process minimal technical data through our hosting provider's server logs, your data subject rights under the GDPR are limited to:

  • Right to information: This privacy policy provides information about the limited data processing we conduct
  • Right to access: You may request confirmation if your data (such as IP address) appears in our server logs
  • Right to erasure: You may request deletion of your data from server logs where technically feasible
  • Right to object: You may object to the processing of your data based on legitimate interests
  • Right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority

Limitations: Please note that due to the technical nature of server logs and security requirements, we may not always be able to identify or isolate your specific data. Some rights may be limited by technical constraints or legal obligations related to security.

How to exercise your rights: To exercise any of these rights, please contact us at info@cryptotree.com. We will respond to your request within 30 days.

6. Blockchain Information

When interacting with our blockchain services, please note that public blockchain data such as wallet addresses and transaction details are inherently public and accessible on the blockchain. This is not data we collect, but rather data that exists publicly on the blockchain network.

Important: Due to the immutable nature of blockchain technology, information recorded on the blockchain cannot be modified or deleted. This is a fundamental characteristic of blockchain technology and not specific to our services.

7. Email Communication

If you choose to contact us via email, we will only use your email address to respond to your inquiry. We do not:

  • Add your email to marketing lists without your explicit consent
  • Share your email with third parties
  • Use your email for any purpose other than responding to your specific inquiry

Legal basis: The processing of your email address is based on our legitimate interest in responding to your inquiry (Art. 6(1)(f) GDPR) or, depending on the context, on steps taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR).

Retention period: We retain email communications only as long as necessary to address your inquiry and for a reasonable period thereafter for record-keeping purposes, typically not exceeding 2 years.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these third-party sites. These third-party sites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.

We encourage you to read the privacy policy of every website you visit.

9. Data Security

We implement appropriate technical and organizational measures to protect the limited data we process:

  • HTTPS encryption for all website traffic
  • Regular security updates for our website infrastructure
  • Access controls for administrative functions
  • Secure hosting environment with industry-standard protections

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

10. Children's Privacy

Our website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can take necessary actions.

11. Amendments

We reserve the right to modify this Privacy Policy at any time. Updated terms will be published on the website with the new effective date. Continued use after changes implies acceptance.

For significant changes to this Policy, we will make reasonable efforts to provide notice, such as a prominent website announcement or an email notification if we have your contact information.

12. Contact Information

If you have any questions about this Privacy Policy, your data, or to exercise your rights, please contact us at:

Email: info@cryptotree.com

Address: Swapabee GmbH, Schaffhauserstrasse 221, 8057 Zurich, Switzerland

We will respond to all legitimate requests within 30 days. Occasionally, it may take us longer if your request is particularly complex or if you have made several requests, in which case we will notify you and keep you updated.

Effective Date: 01.04.2025